Privacy policy — Simplement Esthétique 2.0

Information on this site

The information on this site is provided for general information about our clinic services.

We make reasonable efforts to keep it accurate, but we do not guarantee completeness, accuracy, or suitability for your situation. It is not professional, medical, or legal advice.

Consumer / client rights

Nothing in these terms excludes rights you have under applicable Canadian or Québec consumer-protection laws, to the extent those rights cannot be waived.

Where the law allows, our liability for services is limited, at our option, to re-performing the services or refunding the amount paid for the services concerned.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising from use of this site or our services.

Copyright

All content on this site (texts, images, logos, layout) belongs to Simplement Esthétique 2.0 or our licensors.

You may not copy or republish it except as allowed by copyright law or with our written permission.

Third-party sites

This site may link to third-party websites or tools (maps, social networks, payment or hosting partners). Those organizations have their own terms and privacy policies. We do not control them. Review their policies before using their services.

Cookies

We use cookies and similar technologies to operate the site, remember your choices, and measure how our pages and ads perform, as described in the Privacy policy below. A short notice is shown on your first visit.

Governing law

These terms are governed by the laws of Québec and the applicable laws of Canada. Courts of Québec have jurisdiction, without limiting any rights you may have under consumer law.

What we collect

We may collect personal information when you visit the site, contact us, book or attend an appointment, or buy products or services. This can include:

• Name, email, phone number, and other details you give us
• Appointment, service, and transaction information needed to serve you
• Messages sent through our forms
• Technical data such as browser type, pages viewed, and similar measurements used to understand site and advertising performance

How we use your information

We use the information you give us to process transactions and appointments (RDV), to communicate with you, and to serve you better at the clinic. We also use cookies and similar tools to see how our website, content, and ads perform so we can improve them.

• Carry out our services with you (bookings, confirmations, reminders, care follow-up)
• Process payments and keep your client file
• Measure and improve the performance of our pages, content, and advertisements
• Keep the website secure and working

We do not use your information for unrelated purposes. We do not sell your personal information to third parties.

We do not sell or freely share your data

We never sell the information you give us. We do not share it with unrelated third parties for their marketing.

We only use your information to carry out our services with you. We share it only with partners who work with us to deliver those services — for example hosting and servers that run this website, email delivery, and similar providers needed to make our services available. Those partners have their own privacy policies and terms.

We do not disclose your information to a government body merely because they ask. We will disclose it only if we are served with a court order, warrant, or an equivalent legally binding document from a competent court or office of similar authority.

Cookies and performance

Cookies help the site function, remember your preferences (including this notice), and measure how people use our pages and ads so we can improve content and advertising performance.

You can refuse non-essential cookies in your browser. Some features may then work less well. Essential cookies needed to run the site and store your notice choice may still be used.

How long we keep your information

We keep your personal information for as long as you are a client with us, or until you ask us to delete it, unless a longer period is required to complete a service, keep required records, or meet a legal obligation.

Your rights: copy or deletion

You may request, at any time, a copy of the personal information we hold about you, or ask us to delete it.

Send your request to info@simplementesthetique.com. Expect a delay of about 1 to 3 weeks for privacy and confidentiality enquiries, including deletion and access requests.

You may also ask us to correct information that is inaccurate.

Complaints

If you have a concern:

• Write to us first at info@simplementesthetique.com or B-155 Route 216, Stoke, QC J0B 3G0
• You may also contact the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada

Changes

We may update this policy. The date at the top of this page is the last edit. Continued use of our website, systems, and services after a change means you agree to the updated policy.

By using our website, booking systems, and clinic services, you agree to these terms and this privacy policy.

Please allow about 1 to 3 weeks for privacy and confidentiality enquiries, including a copy of your data or a deletion request.

info@simplementesthetique.com